(11-01-2014, 06:49 PM)mowattc Wrote: but when i do that ping test you gave me, keeps saying lost packets.. what does that even mean?
I'm also getting to learn what it means for the first time so all of what follows could be subject to correction, I'm not a network specialist. How I experience it as a user who is losing packets is a DRAG, i.e. it takes much longer for a page to download. For example when I click on a post to download, or submit a post I've created it will hang for several seconds, intermittently more than a minute. This is only happening at Gigarank, which obviously makes it very complicated to resolve. If it had happened with all of the Websites then it would have been a clear case of something wrong with my equipment or my ISP. But all of my connections to other forums I'm a member off are perfect, packet loss wise. ZERO loss.
As I understand it, we are not losing any data. Only the data packet gets refused by our ISP the first time round if it is a 100% drop at 2/3 out of the 5 packets (which is the case of the three of us at Gigarank). It gets dropped the first time. Maybe a second time, but does eventually get through to us. The causes could be very simple or very complex. it could vary from a faulty ethernet card, to how the WiFi is set up, the quality of the cable to our homes, how the wiring is connected up in our homes, to how our ISP is set up to manage the packets. But in rare cases it could also be that the server, such as the one at Gigarank, may come across as congested even when it is not. Or the package may be coming at too great a speed to our ISP. Bottom line, there is something in the package that makes our ISP drop it during its first delivery.
Our clue has to be that this is happening only at Gigarank. And we know that we've been upgraded recently to a much better server. Maybe something subtle happened at the time of the upgrade that still needs to resolve itself. That's what I'm hoping for. Could be as simple as a little tweak that needs to be made somewhere - that can only be finessed by our Technical Admin ..... or maybe not. Again, I'm not a network specialist I'm making a calculated guess here.
Note: Found a really great article about packet loss at a Gaming Website
LeagueofLegends.com Wrote:Another important point is that a wired connection is significantly better than a wireless connection for gaming in many cases. You will usually see much better results from a wired connection than you will on wireless, assuming your wiring is good (or your wire is good quality, if you bought one.) It is also important to note that with wired internet, the shorter the wire, the better the quality of the connection. Wireless behaves similarly. The closer you are to the access point, and the less obstructions there are between you and the access point, the better your connection quality will be. Often, your device will show a meter with your wireless signal strength. This is usually a graphical representation of the power of the signal from the access point, but does not accurately depict the actual quality of the connection. A strong connection does not imply a good one, and that is one of the downfalls of wireless networking. Something as simple as the wireless channel you're using can significantly impact the quality of the connection. On that note, it is important to remember that there are only three major wireless channels: 1, 6, and 11. Every channel in-between those overlaps on the two on either side of it. For example, channel 3 overlaps 1 and 6, and channel 8 overlaps 6 and 11. Thus, any channel other than 1, 6, and 11 can decrease your performance by adding much more interference between you and the access point.
Other than your preference of method of connection (wired vs. wireless), the major things that you can do to improve your connection are to update your drivers, check your wiring/wireless access point position, check your configuration, and make sure your modem and/or router is performing as it should.
To check your wired internet, assure that all cables are plugged in tightly, and that you're not using long cables when they are not needed. If your modem and router are two feet apart, do not use a 15-foot cable to connect the two. You're adding latency where it is not needed. Aside from that, ensure that your modem and router are configured properly. Look up a guide for your specific modem/router model online, or ask someone technologically inclined to check for you. If you have someone who can, check that the firmware is up to date for the modem/router.
For wireless, ensure that you are on the least-populated channel in your neighborhood out of the three major channels. Use WPA2 instead of WEP whenever you can, since this will prevent people from both attempting to hack into your network (WEP is severely vulnerable) as well as using a more efficient means of encrypting your traffic.
For your own devices, ensure that they are configured properly. Make sure your operating system is configured appropriately and that your firewall is correctly configured so that it doesn't interfere with LoL during your playtime. Make sure to correctly forward ports, and close all other programs when playing LoL. Anything from a download in the background to something like a video/audio stream or chat can use a large chunk of your network bandwidth, or even use all of it. Many people who listen to internet radio do not have an internet plan capable of doing that and playing LoL, and therefor experience lag in their games.
I've seen many cases of people blaming bad connection quality on Riot, and I've done remote assistance for around 20 people to check their setups. Less than 5 of those cases ended up not being something that was on their end. The majority of the cases were problems with the setup in the home (wiring and router/modems were the major problem, but hardware/drivers were a few cases.) while a select few were problems with the ISP that a single phone call resolved. Please, do a test using the site I linked, and use this information to decide whether or not this is something that you can fix yourself, before you jump to conclusions about what's happening.
Hopefully this is helpful. Feel free to ask questions and I will try and assist you