Posts: 325
Monthly Posts: 0
Threads: 33
Likes Received: 39 in 37 posts
Likes Given: 136
Joined: Dec 2013
Giga Points: 473.5 GP
Does this include reseller accounts?
Posts: 3,492
Monthly Posts: 11
Threads: 564
Likes Received: 507 in 368 posts
Likes Given: 468
Joined: Jun 2013
Giga Points: 3,538 GP
We will make other arrangements for our trusted members. I do appologise for this, as some of you may know I now have a baby to look after. That means I do not have time to reply to support tickets promptly anymore. If anything, any free time I have is to catch-up on sleep.
To add insult to injury, a 'former' paid hosting user has been pestering my friends on social media. That's simply not acceptable.
I can only appologise for the inconvenience and I hope you can understand my situation. As mentioned, free hosting services will not be affected. The support is community based and you guys do a wonderfuly job of helping each other out.
Please do NOT contact me via PM for support request`s, use the support forum instead, you will get a faster response.
Follow me on Twitter https://twitter.com/sitebee
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Posts: 325
Monthly Posts: 0
Threads: 33
Likes Received: 39 in 37 posts
Likes Given: 136
Joined: Dec 2013
Giga Points: 473.5 GP
Thank you for the paid hosting service that you have provided. I have used a number of both paid and free hosts over the years and your service has been easily distinguishable as the best run, least b.s., friendliest and most competently set up hosting server I have used. Looking back at my account, I noticed that it had been almost 2 years since there was anything remotely serious that required contacting you.
Even your free hosting is better in every way than much of the paid hosting out there. Using your services has provided me a great opportunity to learn much more about web hosting and setting up websites than I would have ever imagined when I signed up for your forum 4 1/2 years ago.
I wish there was some way I could offer to help you keep this going but my skills are more administrative than technical and could not provide what you probably need. Over the next couple of weeks I'll be trying to figure out what I need to find a new home for and where. And, it's obviously time to become more active in the forum again, something I've haven't been doing much since I set up a paid account 2 years ago.
Thanks again for the great job you have done and continue to do with the forum and the hosting opportunities you offer.
And most important of all, congratulations on your family!
Posts: 166
Monthly Posts: 0
Threads: 23
Likes Received: 38 in 33 posts
Likes Given: 71
Joined: Dec 2014
Giga Points: 260 GP
Congratulations on your baby! If this is your first, it will be the time of your life and a wonderful growing experience. Don't worry about making mistakes (you will), lots of love will negate their effects.
I'm saddened that a 'former' paid hosting user has been pestering your friends on social media.
GigaRocket has always been an excellent free web hoster.
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Posts: 3
Monthly Posts: 0
Threads: 2
Likes Received: 0 in 0 posts
Likes Given: 0
Joined: Dec 2014
Giga Points: 2.5 GP
Hi..
I just thought this. My website is suspended..Please unsuspend it so to be able to collect my files...It's very important. My invoice number is 2332
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Posts: 219
Monthly Posts: 6
Threads: 32
Likes Received: 27 in 22 posts
Likes Given: 11
Joined: Dec 2014
Giga Points: 229 GP
Its very sad to see you guys are stopping paid hosting. I hope that you could continue paid hosting with cheaper plans but only providing support through forum. There are lots of people in forum (including people like who uses free hosting) who could at least provide some words of wisdom to people that use paid hosting whenever they need support.
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Posts: 3
Monthly Posts: 0
Threads: 2
Likes Received: 0 in 0 posts
Likes Given: 0
Joined: Dec 2014
Giga Points: 2.5 GP
Can you please reactivate the site? I have paid for last time. I forget to backup only one website. Please enable it and i need 2-3 hours only to get my files. I forgot websites from a site. Please let me know here
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