Staff member
these are the settings
wordpress theme: shopkeeper
plugins: w3 total cache, woo commerce, instagram widget, SEO Yoast, Media file renamed, WP smush, slider revolution , my bag extension, WPBakery Page Builder, WooCommerce Stripe Gateway. I tried even disabling all the plugins
I don't know about the server environment, I know that is NGINX type.

I have never had any kind of http error 500 problem until today ( 2 months the the website works). Today I asked my hosting provider to change the nameservers as everyone does in order to use the FREE version of cloudFlare, the configuration is active on cloudflare, but the website now is not available (i tried even to reset the .htaccess) nothing changed. I want to use the cloudflare in the way that everyone does but i do not understand why am having this kind of error( is it related to a mistake made by my hosting provider or what?) i did not ask to change anything else but as you can see this is the actual result. So, I don't understand why ( following exactly this steps ) : <a href="https://support.cloudflare.com/hc/en-us/articles/205195708-Step" rel="nofollow noreferrer">https://support.cloudflare.com/hc/en-us/articles/205195708-Step</a>… Thanks for the answer though. Also this is my first time using stackoverflow.