Can't access cpanel

[altommo]

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cPanel Username: altommo

URL: dutchbarnheadshop.co.uk

Detailed Description: Can't access my cpanel receiving error 500 i have tried with my domain and with the subdomain you guys issued, but I can't seem to get access.

 

[un4saken]

It works for me. Try with another browser please

https://hero.gigadnsserver.com:2083/

 

[altommo]

it has fixed itself now and redirected correctly but I was having issues with it for a couple of hours

 

[Genesis]

How do you usually access your cpanel?

What was the last thing you did with Magento before the log in problem started?

 

[altommo]

I access it by going to domain.com/cpanel it shouldn't be an issue now as I've just got a paid hosting account , tbh I can't remember exactly what I was doing with magento before I had the issue but it was a steady issue f or a couple of hours

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Un4Saken ha just migrated my account so that may explain the suspended thing. The site is working though as you say.

 

[un4saken]

I suspended your free account after transferring all files and databases to your paid account, it will be deleted by the next cleanup.

About the error 500, if you see it again please let us know the exact time so i can check the server logs