Can't login to cPanel

GigaGreg

Moderator
Staff member
Hey Guys.

I have problem, I cannot login to my cpanel for paid hosting emnowiny.
I can log in to client area but thats far I could go. That happened when I tried to login to ftp.

I need to access my cpanel asap, because im in the middle of migratin joomla with wordpress.

Regards,

iGdesigner
 

admin

Administrator
Staff member
Did you change your password at any point for your cpanel?

I have reset the password for you, please check your PM inbox.
 

GigaGreg

Moderator
Staff member
Thanks Chris, it works now. And no I haven't changed. It happened when I tried to login to ftp few times and failed, but now its good. Thanks again.

EDIT:

How can I reset my FTP password? Because I cannot do that through cPanel.
 

admin

Administrator
Staff member
igdesigner said:
How can I reset my FTP password? Because I cannot do that through cPanel.

When you reset the main cpanel it will reset the ftp password too.

Your FTP password for the main user of the cPanel account, is the same as the login password to cPanel.