Can't pull up cPanel in browsers

[helpremember]

Every time I try to access my cPanel, I get a time out or no response message. I know things are up and running but I can't get through to anything Gigarank (I'm using a proxy site right now). I've tried 3 computers, 2 OS's and 2 different ISPs.

After I went from a Mac in one place on one ISP to a Windows computer on a different ISP at a different location and had the same experience, my mind was officially blown - this just seems crazy.

 

[Genesis]

Can you PM me your IP HR. Could be that your IP got blocked.

 

[Genesis]

IP has been unblocked. Can you check whether you're able to get cPanel up now, thanks HR.

 

[helpremember]

It's still timing out - saying server not responding. I'm going to clear history and cache, restart and try another browser.

 

[helpremember]

It's still timing out - saying server not responding. I'm going to clear history and cache, restart and try another browser.

Did all that - still nothing. The only way I can access you at all is through a proxy site which doesn't seem to work for cPanel or WHM.

 

[Genesis]

I've added your proxy IP that you're posting with to our IP "allow" table, but I don't think it was blocked. Neither was the IP you provided by PM.

Do you think you could reset your WiFi with a new IP and see whether that may work?

 

[strokerace]

What browser are you using?

 

[Tobymaro]

You may try to check route to the gigarank servers.
For example foe windows

tracert yourdomain.name
or
tracert your gigaserver.name

also good is to check nslookup for your domain

nslookup domain.com

 

[un4saken]

PM me your main IP, i'll investigate it before unblocking.

You can find your IP in here www.ipchicken.com

 

[Genesis]

@"un4saken" I've received a few PMs for unblocking including a main one this morning very early (helpremember is probably sleeping by now). Will PM them to you.

 

[helpremember]

[No message]

 

[Genesis]

VERY happy to hear. And when you have time look forward to your experiences.