cPanel Cannot read license file

[bijanbina]

Hi, When I login to my cpanel account i get following error:

Cannot read license file
To access the interface, you must install the license and ensure that the license is active.

Screenshot

username: bijanbin
Domain: binaee.com

I use binaee.com:2082 to access my cPanel

Thanks

 

[Genesis]

Can you please refresh your browser - F5. Try and get rid of all of the cookies. Flush DNS. We've just changed servers and cPanel, so quite likely your browser is still looking for the cpanel we used before we installed the full license.

 

[zoheb998]

[No message]

 

[un4saken]

You need to clear your browser cache, not cookies.

 

[bijanbina]

I removed browser cache, change browser, even computer that I have never used to access to my cpanel. problem exist. can you please recheck for me.
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PS: Oh.... sorry. you changed DNS!

So I think it will take a day to affect my region

Thanks for your great support,
Bijan

 

[Genesis]

Correct. It's completely OK for others. So there's nothing we can change unfortunately.

How about ipconfig - did you try to flush the DNS of your computer? Like you need to turn off your computer for a while first. What I'd do is also clean the browsers of all cookies first before you completely shut down and turn off the computer - i.e. disconnect it from electricity and let it stand for a while.

Then turn it on again and refresh everything.

If that isn't enough repeat everything and before you shut it down use the ipconfig at the command line of your Windows. Like in the box type CMD to get the dos window. Then use cd .. to get to the "c" prompt. Then paste in the command line

ipconfig /flushdns

Do that twice.

If that still doesnt' work and you have a WiFi system try and clear and release the IP - here's an article how to do it.

Type

ipconfig /release

at the Command Prompt window, press Enter, it will release the current IP configuration.

Then type

ipconfig /renew

at the Command Prompt window, wait for a while, the DHCP server will assign a new IP address for your computer.
Source: https://www.tp-link.com/us/faq-840.html

 

[bijanbina]

Thanks genesis for your guide.
Is there any url other than domain:2082 that I could use for login. Like some global login page that all user can use to access their cpanel?

 

[un4saken]

https://cpanel.homifull.com/
https://hero.gigapages.net:2083/

 

[bijanbina]

My domain:2083 not work till now but as I susspect this url(https://hero.gigapages.net:2083/) worked for me.

Thanks to @un4saken and @Genesis

 

[un4saken]

/close

 

[GigaBot]

Thread has been closed as requested by @un4saken