Domain not working

[dxverm]

cPanel User Name: dxverm23

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Name of Domain: obliviondesignz.gi9.co

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Detailed Description: My subdomain is not working, i need to access my email through cpanel and the domain won't propogate my page.

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Additional Information: I am trying to access the email so that i may renew my domain name obliviondesignz.net if that helps any

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[Genesis]

It must have been a long time since you tried to access your domain as that is not your domain. You asked for that domain to be changed to obliviondesignz.net in February of this year:
http://www.gigarocket.net/forum/thread-1369.html

I checked on the changed domain and looks as though it must have expired as it is available for registration:
http://whois.net/whois/obliviondesignz.net

Do you want me to change the domain back to obliviondesignz.gi9.co? Otherwise why not just repurchase obliviondesignz.net? If you repurchase your domain our name servers are:

ns1.gigadnsserver.com
ns2.gigadnsserver.com

 

[dxverm]

ya please change it back to obliviondesignz.gi9.co I have to send the domain registar an email relpy to get my obliviondesignz.net domain working properly again. Thank You

 

[Genesis]

Domain has been changed to obliviondesignz.gi9.co as requested.

I've also modified the password.

Please check inbox for details.

 

[dxverm]

thank you for switching this for me but unfortunately it deleted my mailbox the email i needed was in

 

[admin]

A domain change would have not deleted any mail box.

Sent from my XT1032 using Tapatalk

 

[Genesis]

I checked our WHM and there has been no change in the status of your e-mail accounts, other than the domain name change. You have two e-mail accounts. There is one with 259 messages in it and another with 20. As DJB has pointed out it is impossible for an e-mail account to be deleted through a name change. You can only delete an e-mail account manually and cpanel and WHM would take that serious to the extent it would put up a major warning - are you sure you want to delete the e-mail account. So if you can't find something you have been looking for, maybe you need to sit down and check more carefully through your e-mail accounts including the e-mail account you used to open your account with us.