Failed Back-up - Cronjob

weilrich

New member
cPanel User Name: weilrich
Name of Domain: lizard
Detailed Description: Softaculous backup fails and sends me an email ([email protected]) with this message:

/usr/local/cpanel/3rdparty/bin/php: error while loading shared libraries: libmysqlclient.so.16: cannot open shared object file: No such file or directory
Additional Information: Cron <weilrich@hero> /usr/local/cpanel/3rdparty/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cli.php --backup --auto=1 --insid=419_16812
 

Genesis

Administrator
Staff member
@weilrich. Will check it out a little later - as on my way to work. Indeed very strange.
 

admin

Administrator
Staff member
It should run now.

Our apologies, the annual Softaculous license expired yesterday, It was renewed this morning.