Form Submission: Webhosting Support Request

sayedfamily

New member
cPanel User Name: sayedfamily
Name of Domain: sayedfamily.gi9.co
Detailed Description: I have attempted to access my website several times and I keep getting a "500 Internal Server Error". I have searched about this error and it seems to suggest that there are some problems with the host server.

Are there currently any reported issues with Gigarank's servers?

Many thanks
Additional Information: Not answered
 

GigaGreg

Moderator
Staff member
I had the same error today, but i wouldn't say that there are any major problems as gigarank servers are very stable and efficient. Sometimes things like that happens on daily basis without major reasons.
 

jaran

New member
Check your htacces file. The error look like coming from missing configuration of MySQL and htaccess file.
 

Genesis

Administrator
Staff member
Sayedfamily, I've temporarily suspended the account until DJB can look at it properly. I had a very quick look at it myself and all I could find at a moment's notice was a very high memory use (486/512) - which is not critical, but could be indicative of something else. Everything else looks OK., although we probably need to look deeper to see what is going on
 

Genesis

Administrator
Staff member
I've unsuspended the account this morning and everything looks fine. Can you check this out and let us know if there are any further problems.