Form Submission: Webhosting Support Request
- Thread starter ogah
- Start date
OK, I've had a better look and reading through the errors it looks as though you have a script/s that is using more memory than what is allocated for in the configuration. It could be due to a misconfiguration or a conflict. Have you worked on any of the plug-ins recently before the problem occurred - maybe on 10 July - as the errors started on 10th July - last Thursday?
This is just a theory and subject to confirmation by Chris (DJB). I notice Bidvertiser was loaded in your cPanel on 10 July, which corresponds with the date of the first entry in your error log. It could be that you didn't load the Bidvertiser script and that it came with a plug-in that you loaded on 10 July.
If you Google Bidvertiser it has known issues with malware - here is just one of the reports I picked up as I was researching Bidvertiser:
If you Google Bidvertiser it has known issues with malware - here is just one of the reports I picked up as I was researching Bidvertiser:
Source: http://www.techygeekshome.co.uk/2014_05_01_archive.html (Date: 11 May 2014)
Did you load Bidvertiser?
IP is a Cloudflare IP:
https://isc.sans.edu/ipinfo.html?ip=173.245.49.209
There are no spam reports at stopforumspam.com
IP is a Cloudflare IP:
https://isc.sans.edu/ipinfo.html?ip=173.245.49.209
There are no spam reports at stopforumspam.com
oh...
yes, i use xml bidvertiser and scarp it as direct link.
ok, i will delete the bidveriser script from my plugins.
how about the abnormal visitor?
yesterday i see at latest visitor the report full with that ip
oh sorry
i have check 173.245.49.209 and found this is an ip from cloudflare.
i will inspect my plugin
yes, i use xml bidvertiser and scarp it as direct link.
ok, i will delete the bidveriser script from my plugins.
how about the abnormal visitor?
yesterday i see at latest visitor the report full with that ip
oh sorry
i have check 173.245.49.209 and found this is an ip from cloudflare.
i will inspect my plugin
I'm almost certain it is a plug-in or theme issue. Related to the work you did on 10 July. Why not check the WP reviews of the theme you loaded to see whether there are known issues - ditto the plug-ins.
Alternatively if it really gives you too many headaches, if you've got a back-up that pre-dates 10 July, get rid of the 10 July new version, and start from scratch with the back-up.
Alternatively if it really gives you too many headaches, if you've got a back-up that pre-dates 10 July, get rid of the 10 July new version, and start from scratch with the back-up.
normaly my website not use big resorce.
i see from Resource Usage in my cpanel, abnormal usage start at 15 july 13:00
i forget, i have visitor loger.
you can see the last visitor activity, at my file tipak.txt.
i design my loger script resetting the logs file if 200 records reached.
i see from Resource Usage in my cpanel, abnormal usage start at 15 july 13:00
i forget, i have visitor loger.
you can see the last visitor activity, at my file tipak.txt.
i design my loger script resetting the logs file if 200 records reached.
@Ogah. It's not just a case of bandwidth and space but of memory. When you are on a shared server then it is logical that the server would be set up in such a way that it would limit you on the memory that you may use, otherwise the shared memory will be exhausted pretty soon for every one else. Your scripts are so complicated in the way they work with one another that they are using much more memory than they should be using. For example, having Cloudflare activated made it worse as Cloudflare has been set up to fight with scripts that it thinks are a security risk. So that may be the reason it went in a loop to the extent it looked like you were being ddosed by its IP. And of course that looping exhausted your memory on a free shared server.
If you want to continue this way then you need to follow DJB's advice and get the maximum memory you can find.
I've put in a few hours tonight trying to figure out a way to remove the 500 error but obviously I can't. If it could have been done, DJB would have done it for you. So looks as though you may need to start from scratch. You have two choices. Get more memory, or if you want to stay with free space, I suggest you make a full backup of all of your files, and export your database. I'll then delete your hosting account and recreate it again so you start completely fresh.
I'd get rid of cloudflare for sure as I've picked up in my researches there are many users like you with scripts that land into problems with cloudflare. Cloudflare wants simple for it to work effectively and may detect security risks in the scripts, and it then acts in a way that creates a memory drain for you. I'd also keep my WP design simple. Read all of the reviews in each theme and plugin very carefully before I install them, as it is easy to pick up on whether a plug-in is unstable by just doing research of other people's experiences before you install it.
If you want to continue this way then you need to follow DJB's advice and get the maximum memory you can find.
I've put in a few hours tonight trying to figure out a way to remove the 500 error but obviously I can't. If it could have been done, DJB would have done it for you. So looks as though you may need to start from scratch. You have two choices. Get more memory, or if you want to stay with free space, I suggest you make a full backup of all of your files, and export your database. I'll then delete your hosting account and recreate it again so you start completely fresh.
I'd get rid of cloudflare for sure as I've picked up in my researches there are many users like you with scripts that land into problems with cloudflare. Cloudflare wants simple for it to work effectively and may detect security risks in the scripts, and it then acts in a way that creates a memory drain for you. I'd also keep my WP design simple. Read all of the reviews in each theme and plugin very carefully before I install them, as it is easy to pick up on whether a plug-in is unstable by just doing research of other people's experiences before you install it.
If you want double everything ogah, then you need to send 200 points to the user called bank and wait for the account upgrade.
There is no actual understanding why someone would have a free isp and would access Internet with it as the connection would be very limited as everything what is free is limited.
There is no actual understanding why someone would have a free isp and would access Internet with it as the connection would be very limited as everything what is free is limited.