Form Submission: Webhosting Support Request

Razor

Razor

New member
cPanel User Name: ddesign
Name of Domain: 3ddesignstudiogi9.co
Detailed Description: I don't able to access to the website. It says "Webpage not available" , the error is: "ERR_NAME_NOT_RESOLVED". I can access to my ftp with the IP address which given, and uploaded the Wordpress to my public_html folder, but the webpage is not accessible. I tried 3ddesignstudio.gi9.co and 3ddesignstudiogi9.co (which given in pm), but the problem is still there. My cPanel is working too with the IP address, but when i want to open it from my domain, for example: 3ddesignstudiogi9.co/cpanel or 3ddesignstudio.gi9.co/cpanel the problem is the same: ERR_NAME_NOT_RESOLVED.
Additional Information: Not answered
 
Genesis

Genesis

Administrator
Staff member
Can you check it now?

3ddesignstudio.gi9.co

or 3ddesignstudio.gi9.co/cpanel

Both should be working now.

I don't understand the language of the page, but when I translate it it says something to the tune of:
It seems that there is no wp-config.php file.
Click to expand...
 
Razor

Razor

New member
Yes, because the ftp is worked when post this thread, and uploaded the WP, but don't able to setup because i don't reached the webpage. Now is working! Thank you. :)
 
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