Issues with Forums

tbelldesignco

New member
I've been trying to make post and keep hitting a 500 or 403 error. I am not sure if this is the correct place to post about it.
 

Genesis

Administrator
Apologies for the discomfort. I've had the same issue happening to me in the Forum from time to time, but for a while haven't experienced it. I'm not quite sure why my problem went away for me, as it happened identical to @tbelldesignco. I.e. when I quoted text or replied to a discussion it came up with the same error pages. I have a perfect understanding for the frustration.

This problem has been reported to @Un4saken, our Chief Admin a few times. If you search the Forum you will find the reason why this may have been happening:
https://www.gigarocket.net/forum/thread-15323-post-87486.html#pid87486

Our Host is Contabo, and they have ModSecurity enabled that triggers Firewall issues such as what we are experiencing in the Forum. Looks like the only way to solve it is to turn off Modsecurity, and this will not be happening soon. Not while we are still with Contabo. We have many more issues than just this one, so it's on a list of issues in order of priority. Hopefully we may have your understanding in this.

@tbelldesignco Not sure whether this will help, but let's try this. If you could PM me your IP I can feed it into our "allowed IPs" in the WHM and who knows, maybe that will help. I seem to recall it was one of the things I did when I was going through this problem. I did it with @Rave's IP too.
 

tbelldesignco

New member
@genesis yeah I can do that! I was having that issue with my hosting through you guys and Wordpress so I turned off ModSecurity for the time being just so I can finish getting things tweaked and setup.