Knowledgebase is now live!

admin

Administrator
Staff member
We have launched a knowledge base area, it will feature the most common questions we are regularly asked pertaining to our services and website.

It`s looking a little bare at the moment but it will fill up over time. Should you have any suggestions for articles to be included in the knowledgebase then feel free to post them here.

Here`s the knowldegebase URL: http://www.client.gigalicous.com/knowledgebase.php how can reach the knowledge base at any time by the drop down menu on the support section in the main navigation bar.
 

admin

Administrator
Staff member
It`s new, so really looking a little bare right now, But over time it will fill up.

Your more than welcome to suggest / write topics!
 

Darrcon

New member
This is going to be a very useful tool and great job DJB! I think this will help this community grow even more to have this kind of knowledge accessible! How are you and staff going to decide what information goes into it? Can I make a suggestion as to an article submission/suggestion subforum in the support forum that way members can post and say they would like to see this kinda info in it and also post links or full articles as a submission... I would rather it be an internal link to where the post originally belonged in the forum (so it if was a coding tutorial for MyBB the post is in the right place with the author posting a link in the submission threads to draw staffs attention easier.)
 
Looks fantastic, it will no doubt prove an invaluable source of information in time for both new members and existing members, great idea and kudos for getting it all together, very impressive. :clapping:
 

windycitygamers

New member
DJB said:
We have launched a knowledge base area, it will feature the most common questions we are regularly asked pertaining to our services and website.

It`s looking a little bare at the moment but it will fill up over time. Should you have any suggestions for articles to be included in the knowledgebase then feel free to post them here.

Here`s the knowldegebase URL: http://www.client.gigarocket.net/knowledgebase.php how can reach the knowledge base at any time by the drop down menu on the support section in the main navigation bar.

its a good system to have when alotta people don't understand things. It saves the admins on here alotta time from answering questions that are asked over and over. Good job gigarank its def the way to go
 

s-man

New member
Since I am new here, I thought I'd start with the knowledge base. But........... :cry: it is not available.

Just thought you should know :drinks:
 

Genesis

Administrator
DJB said:
Should have redirected, I'll look into that.

Sent from my SM-T310 using Tapatalk
I should have done it in the first instance. Changed the link in the OP to Gigarank. Is fixed now.