Main website is available again after unexpected downtime

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un4saken

Administrator
Dear users,

We are sorry about the unexpected downtime event in our servers occurred recently (A few accounts were affected including our main website around 3 hours). Affected accounts are available again.


Downtime Reason: Some accounts were no longer accessable after the cPanel auto-upgrade which caused some system library files damaged.

Unexpected downtime events are closely monitored and analyzed by our technical staff to prevent re-occurrence in the future.

We apologize for any inconvenience.

With best regards.
 

Genesis

Administrator
Staff member
Thanks for coming to our rescue un4! :drinks::drinks::drinks::drinks::drinks:

If I may ask. Has this got to do with the recent update to WHM? I.e. that page that came up and asked for modifications to be ticked?
 

Snowflake

New member
Yeeees!!! I couldn't access the forum for the last 5 days and when I came back it showed an error. I started to worry. Glad things were fixed quickly!!! Keep up the great work guys and thanks again for creating this place we call home to our websites. :)
 

Genesis

Administrator
Staff member
tangledmemories said:
Yeeees!!! I couldn't access the forum for the last 5 days and when I came back it showed an error. I started to worry. Glad things were fixed quickly!!! Keep up the great work guys and thanks again for creating this place we call home to our websites. :)
That is VERY strange tangledmemories. We were only down for three hours. Not sure how you could have been down for five days. :unknown:
 

admin

Administrator
Staff member
Genesis said:
tangledmemories said:
Yeeees!!! I couldn't access the forum for the last 5 days and when I came back it showed an error. I started to worry. Glad things were fixed quickly!!! Keep up the great work guys and thanks again for creating this place we call home to our websites. :)
That is VERY strange tangledmemories. We were only down for three hours. Not sure how you could have been down for five days. :unknown:

I suspect that would have been a firewall issue.
 

Genesis

Administrator
Staff member
I'm glad to see traffic again. Nothing gets me more despondent when it is too quiet around here.

I've just opened a new hosting account in cPanel after it went down yesterday, and it's in great shape. Thanks to un4saken! :drinks::drinks::drinks:
 

Snowflake

New member
They were so fast on fixing this issue. Faster than light.
I just noticed because I live for this forum. (JK, or not xD)

Welcome to the forums by the way xchuky35


It's like I am talking to myself. I just realized the ban on the who's online list, was it a bot or spam? I didn't realize....
 
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