My site cannot open


New member
This is my dns lookup status getting from cpanel network tool.

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.17.rc1.el6_4.5 <<>>
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 9878
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;			IN	A

;; Query time: 0 msec
;; WHEN: Sun Sep  1 12:43:19 2013
;; MSG SIZE  rcvd: 32

At now my site can not open. I dont understand what mean with SERVFAIL status but I guess its causing my site problem. I was contacted my domain support and they're said if my domain have no issues with new DNS. Its really confusing for me.