My Website and CPanel Are down?

[moosecreekloghomes]

My website moosecreekloghomes.com is down and I can't log into CPANEL either. Any suggestions how to fix this? I submitted an inquiry through "Contact Us" here but nothing yet....

 

[un4saken]

Your last visit is 05.09.2015.
No wonder why you have missed the recent announcements.

 

[moosecreekloghomes]

I see there was a major data loss incident! How do I get back into my Cpanel or do I need to create a new one? Thanks in advance for your help!

 

[un4saken]

Just re-request it, we'll sort it out

 

[Genesis]

Sorted out. I've recreated the account and hosting details have been sent by PM. Please check your mailbox.

 

[moosecreekloghomes]

Thank you very much!