[split] Just to ask is there some new infortmation?

[bijanbina]

I Know it's not good to ask but can we user know what does really happened
cause maybe some experts out there who could fix this.

This incidence lost me about 300 hours of hard works so I think it worth me to do anything I can do

Thanks in advance

 

[Genesis]

@bijanbina It's lost. Everything after May 2015 was literally fried to death.

 

[bijanbina]

sorry that I insist
Are you mean something like fire or very bad things happened to the data centers so nothing is remained?

I think there is still some hope if it's just only some power spike or some soft damage like data reformat or something like that

I would really appreciate if you can share some technical data with me about what does happened to the databases

 

[Genesis]

@"bijanbina"

OK. I'll let our Technical Administrator explain it to you instead.

 

[un4saken]

sorry that I insist
Are you mean something like fire or very bad things happened to the data centers so nothing is remained?

I think there is still some hope if it's just only some power spike or some soft damage like data reformat or something like that

I would really appreciate if you can share some technical data with me about what does happened to the databases

Well, according to datacentre logs our main and backup harddrives have failed at the same time and they changed our electric connector afterwards. This makes me think they had short circuited. When we get our old harddrives we will investigate it.

 

[un4saken]

Closed.

Feel free to open a new topic if you have any questions, issues, suggestions or feedback.