Xperia Z3 pixel stuck

[buli99hr]

I have just bought a new sony xperia z3 and after using it for a day I have noticed some stuck/dead pixels.

- 1 red pixel
- 1 black pixel
- 1 black pixel
- 2 black pixels next to each other

There may be others that i have not spotted yet too.

Are the black pixels dead or stuck? This is a TN panel and I read that dead pixels on TNs are white.

And is it normal to have so many pixels like this? I know the panel has like 4 million pixels but even so, this does not seem right. My old phone was junk and it never had any dead pixels... this panel seems to have like 5 right out of the box. And this is a very nice expensive piece of kit.

I have tried various techniques to get rid of stuck pixels (tapping, flashing colours) nothing works.

Any ideas?

 

[Yozora]

If you just bought it new then it should be under warranty. You can try to look in the manual and see if there's a support number, or you could go back to where you bought it from, complain that it's defective, and maybe they'll let you exchange it for a good one.

 

[Barnum4000]

If you want to be safe just ask for a new replacement phone since the one you have has dead pixels. it can be fairly common to have a dead pixel on a screen of some sort. But you have quite a few so you might as well send it back to get a new phone it should be free as well since you haven't even had it for a week.